Hilo Hawaiian Hotel, Trademark Collection by Wyndham | Hotel in Hilo

| 8.2 (1347 Reviews) |  1 Bathroom
Hilo Hotel | Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Experience the Charm of Castle Hilo Hawaiian Hotel in Hilo, Hawaii

Welcome to the Castle Hilo Hawaiian Hotel, a delightful bayside hotel located in the beautiful Hilo area of Hawaii. This inviting property features an outdoor pool that invites relaxation, along with a well-equipped fitness center for those looking to stay active during their visit.

Your stay includes complimentary self-parking, ensuring your convenience while you explore the local attractions. Indulge in delicious meals at the on-site restaurant, unwind with a drink at the bar/lounge, or grab a quick bite at the coffee shop/cafe. For business travelers, the hotel also offers a fully equipped business center, making it easy to manage work-related tasks.

The Castle Hilo Hawaiian Hotel provides 286 comfortable accommodations, each equipped with coffee and tea makers, hair dryers, and modern amenities. Enjoy your downtime watching your favorite shows on the 32-inch flat-screen television with cable channels, or pamper yourself in the bathroom featuring shower/tub combinations and complimentary toiletries.

Stay connected with free wireless Internet access boasting speeds of 25+ Mbps, as well as business-friendly features like desks and phones available in your room. You can enjoy the benefit of free local calls (restrictions may apply), and request housekeeping services including towel and bedsheet changes throughout your stay.

Recreational opportunities abound at this Hilo hotel, with both the outdoor pool and fitness center readily accessible. Additional recreational activities are available onsite or nearby, although fees may apply.

Where to Stay in Hilo: Discover the Charm of Hilo, Hawaii

Situated on the lush eastern side of the Big Island, Hilo is a captivating blend of natural beauty and vibrant culture. Known for its breathtaking waterfalls, botanical gardens, and historical landmarks, this city offers visitors a unique Hawaiian experience that is different from its more commercialized counterparts. The rich heritage and laid-back atmosphere of Hilo invite you to explore charming local shops, savor delicious seafood, and immerse yourself in the warm hospitality of the community. Whether you're looking for adventure or relaxation, you'll find it all here.

When considering where to stay in Hilo, the Castle Hilo Hawaiian Hotel is an excellent choice for those wanting to be close to nature and attractions. Just moments away from scenic spots like the stunning Rainbow Falls and the tranquil Liliuokalani Gardens, this hotel provides easy access to outdoor adventures. Enjoy the amenities the hotel offers, including an outdoor pool and fitness center, or unwind at the on-site restaurant after a day of exploring. With free parking and comfortable accommodations featuring complimentary wireless internet, you'll have everything you need to enjoy your stay while venturing into the beautiful landscapes surrounding Hilo.

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71 Banyan Dr, Hilo, 96720, USA

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for usd 30.0 per day.
Payment Policy
Rollaway bed fee: usd 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - ge-189-318-3488-01 this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system

Reviews

Elena
Jan 13, 2026 02:55:38 PM
Review Score:   6
Summary: The young man that checked me in gave us a worst room on the third floor without a balcony looking out on the dirty roof; I prepaid for the room with an ocean view; the pictures showed a balcony. When I came back asking, about discrepancy he told me that I have to pay an extra $30 to be upgraded. The hotel was half empty and there are only a few rooms that do not have a balcony. Very unhappy with check in. The breakfast was bad, eggs benedict came with salad dressing instead hollandaise, ham was very salty - never had such bad breakfast. The beds were comfortable and the view is beautiful, but overall experience was not good. Such a shame!
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FAQ's

Is this Hilo hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hilo hotel have a swimming pool?

Yes, this Hilo hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilo hotel?

Best-rates for the Hilo hotel starts from $253 per night with includes Restaurant, Laundry, Pool, Bedding/Linens, Parking, Wheelchair Accessible, Security/Safety, Wellness Facilities, Bar, Guest Services, Child Friendly, Internet, Balcony/Terrace, Business Services, Breakfast, Kitchen, Air Conditioner, TV, Accessibility with all amenities included. HawaiiVillas pairs each traveler with their ideal accommodation, whether traveling with a group, family, friends, or pets.

Is Hilo hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilo hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilo hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilo hotel?

Based on the information reported by the owner or manager, the Hilo hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilo hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hilo hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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