Halepuna Waikiki by Halekulani - NO RESORT FEE | Hotel in Honolulu

| 9.1 (2984 Reviews) |  5 Bathrooms  62 Guests
Waikiki Hotel | Halepuna Waikiki by Halekulani - NO RESORT FEE

Experience Elegance at Halepuna Waikiki by Halekulani

Located in the vibrant heart of Waikiki, just a short two-minute stroll from Waikiki Beach, Halepuna Waikiki by Halekulani offers you a luxurious boutique experience amidst an array of shopping and dining options. This exquisite property showcases the artistry of renowned interior design firm Champalimaud and features an impressive collection of works by local Hawaiian artists, all curated in collaboration with the Honolulu Museum of Art.

Your guest room boasts complimentary WiFi, a 50-inch flat-screen TV, TOTO washlets for added comfort, specialty bath amenities, and a deep-soaking tub for ultimate relaxation. Enjoy smart lighting and shading controls, along with USB and Bluetooth connectivity to enhance your stay.

On the 8th floor, immerse yourself in the Urban Oasis, where stunning panoramic views of Waikiki Beach await you. This serene retreat features an infinity lap pool, a rejuvenating hot tub, and a stylish pool bar serving specialty cocktails. Take leisurely walks along the private garden's reflexology path or enjoy invigorating workouts at the on-site fitness studio, which also hosts several weekly classes.

Your wellness journey continues with access to SpaHalekulani and exclusive charging privileges at the spa located across the street in the sister hotel. Indulge in delightful treats at the Halekulani Bakery & Restaurant, featuring a captivating chocolate-viewing kitchen and an all-day dining menu that emphasizes locally sourced ingredients, available in both indoor and outdoor seating options.

Your stay includes complimentary access to the Bishop Museum and the Honolulu Academy of Arts. Additionally, the Royal Hawaiian Shopping Center is just a five-minute walk away, while the International Marketplace lies only 2110 feet from your doorstep. For those looking to explore further, the Ala Moana Shopping Center is situated 1.5 miles away, and Daniel K. Inouye International Airport is conveniently located 8.2 miles from the hotel.

Where to Stay in Honolulu: Discover the Heart of Paradise

When you think of paradise, Honolulu, HI, is often at the top of the list. This vibrant city, known for its stunning beaches and rich cultural scene, offers a unique blend of urban excitement and natural beauty. From the iconic Waikiki Beach to the historic landmarks like the Iolani Palace, you're surrounded by awe-inspiring sights and experiences that capture the true essence of Hawaiian life. Here, luxurious accommodations such as Halepuna Waikiki by Halekulani allow you to immerse yourself in local artistry, with designs from the internationally acclaimed interior design firm, Champalimaud, and works from Hawaiian artists featured throughout the property.

Located just two minutes' walk from Waikiki Beach, Halepuna Waikiki serves as your gateway to a myriad of nearby attractions. Explore the upscale Royal Hawaiian Shopping Center a short five-minute stroll away, or venture further to the International Marketplace, located 2110 feet from your door. After indulging in retail therapy, unwind at The Urban Oasis on the 8th floor, where an infinity lap pool and hot tub await. Don't miss the chance to visit the Bishop Museum and the Honolulu Academy of Arts, both offering free access to guests, further enriching your Hawaiian experience. Whether lounging by the pool or dining at the on-site bakery, your stay at Halepuna Waikiki provides easy access to the best of Honolulu's charm and adventure.

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2233 Helumoa Road, Honolulu, HI 96815, USA

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Snack barSnack bar
  • Coffee house on siteCoffee house on site
  • FruitFruit
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
ParkingParking
  • Parking garageParking garage
  • ParkingParking
  • Parking on siteParking on site
  • Electric vehicle charging stationElectric vehicle charging station
  • Accessible parkingAccessible parking
AccessibilityAccessibility
  • Visual aids (tactile signs)Visual aids (tactile signs)
  • Visual aids (Braille)Visual aids (Braille)
  • Wheelchair accessibleWheelchair accessible
  • Raised toiletRaised toilet
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
ActivitiesActivities
  • Foot massageFoot massage
  • Hand massageHand massage
  • Beauty servicesBeauty services
  • Facial treatmentsFacial treatments
  • Neck massageNeck massage
  • CanoeingCanoeing
  • Couples' massageCouples' massage
  • FitnessFitness
  • Full-body massageFull-body massage
  • Fitness classesFitness classes
  • ManicureManicure
  • Fitness centerFitness center
  • MassageMassage
  • Makeup servicesMakeup services
  • Foot bathFoot bath
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • Hair coloringHair coloring
  • Horseback ridingHorseback riding
  • Hair treatmentsHair treatments
  • FishingFishing
  • SnorkelingSnorkeling
  • Body scrubBody scrub
  • Head massageHead massage
  • Body wrapBody wrap
  • HairstylingHairstyling
  • Hot tubHot tub
  • Body treatmentsBody treatments
  • CyclingCycling
  • PedicurePedicure
  • WindsurfingWindsurfing
  • Back massageBack massage
  • HaircutHaircut
  • Spa facilitiesSpa facilities
  • HikingHiking
  • DivingDiving
GeneralGeneral
  • ElevatorElevator
  • HeatingHeating
  • Family roomsFamily rooms
  • Designated smoking areaDesignated smoking area
  • Hypoallergenic room availableHypoallergenic room available
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • SafeSafe
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • Dry cleaningDry cleaning
  • Ironing serviceIroning service
  • Car rentalCar rental
  • LaundryLaundry
  • ConciergeConcierge
  • Shared lounge/TV areaShared lounge/TV area
  • Valet parkingValet parking
  • Business centerBusiness center
  • Room serviceRoom service
  • Babysitting/Child servicesBabysitting/Child services
  • Currency exchangeCurrency exchange
  • Fax/PhotocopyingFax/Photocopying
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • 24-hour front desk24-hour front desk
  • ATM on siteATM on site
  • Daily housekeepingDaily housekeeping
  • Tour deskTour desk
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • Outdoor poolOutdoor pool
  • Sun deckSun deck
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Security alarmSecurity alarm
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Process in place to check health of guestsProcess in place to check health of guests
  • Face masks for guests availableFace masks for guests available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Access to healthcare professionalsAccess to healthcare professionals
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room serviceMobile app for room service
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Pool with viewPool with view
  • Infinity poolInfinity pool
  • Shallow endShallow end
  • Swimming poolSwimming pool
  • Rooftop poolRooftop pool
  • Heated poolHeated pool
  • Pool barPool bar

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Nightly extra person fee may apply for a third occupant per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: TA-013-503-8976-01

Reviews

Value for money:
8.29
Location:
9.37
Staff:
9.34
Facilities:
9.17
Comfort:
9.57
Cleanliness:
9.5
Jake
Sep 25, 2026 07:00:00 AM
Review Score:   7
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Good location, rooms were clean, decent size gym
Negative: No balcony, view was worse than expected. Mountain view. Most of the view was of a multi level parking lot
Summary: Good location in Waikiki. Price is expensive for value
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Waikiki View King
Room Type: Triple
Room Size: 29 m2
1 King bed(s) Bed
Standard Waikiki View King

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Cribs
Mountain Waikiki View
Room Type: Triple
Room Size: 29 m2
1 King bed(s) Bed
Mountain Waikiki View

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

Living Area

Desk

View

Mountain view

Bedroom

Cribs
Ocean View
Room Type: Triple
Room Size: 31 m2
1 King bed(s) Bed
Ocean View

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

Living Area

Desk

View

Sea view

Bedroom

Cribs
Deluxe Ocean View
Room Type: Triple
Room Size: 31 m2
1 King bed(s) Bed
Deluxe Ocean View

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

Living Area

Desk

View

Sea view

Bedroom

Cribs
Suite
Room Type: Suite
Room Size: 68 m2
1 King bed(s) Bed
Suite

Food & Drink

Tea/Coffee maker

General

Key card access, Safety deposit box, Ironing facilities, Iron, Air conditioning, Trash cans, Carpeted

Media & Technology

Telephone, Flat-screen TV, Cable channels

Bathroom

Body soap, Hairdryer, Toilet, Bidet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

View

Sea view

Bedroom

Linens
Standard Waikiki View Double
Room Type: Double
Room Size: 29 m2
2 Full bed(s) Bed
Standard Waikiki View Double

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator
Mountain Waikiki View Double
Room Type: Double
Room Size: 29 m2
2 Full bed(s) Bed
Mountain Waikiki View Double

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Mountain view
Ocean View Double
Room Type: Double
Room Size: 31 m2
2 Full bed(s) Bed
Ocean View Double

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Sea view
Deluxe Ocean View Double
Room Type: Double
Room Size: 31 m2
2 Full bed(s) Bed
Deluxe Ocean View Double

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Sea view
Standard Waikiki View Queen
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed
Standard Waikiki View Queen

Food & Drink

Tea/Coffee maker

General

Key card access, Safety deposit box, Ironing facilities, Iron, Air conditioning, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels

Bathroom

Bath or shower, Hairdryer, Body soap, Toilet, Bidet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Refrigerator

View

View, City view

Bedroom

Linens, Wardrobe or closet

Room amenities

Clothes rack

Pool and Spa

Pool towels
Mountain Waikiki View Queen
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed
Mountain Waikiki View Queen

Food & Drink

Tea/Coffee maker

General

Key card access, Safety deposit box, Ironing facilities, Iron, Air conditioning, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels

Bathroom

Bath or shower, Hairdryer, Body soap, Toilet, Bidet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Refrigerator

View

Mountain view, View, City view

Bedroom

Linens, Wardrobe or closet

Room amenities

Clothes rack

Pool and Spa

Pool towels
Ocean View Queen
Room Type: Double
Room Size: 31 m2
1 Queen bed(s) Bed
Ocean View Queen

Food & Drink

Tea/Coffee maker

General

Key card access, Safety deposit box, Ironing facilities, Iron, Air conditioning, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels

Bathroom

Bath or shower, Hairdryer, Body soap, Toilet, Bidet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

View

View, Sea view

Bedroom

Linens, Wardrobe or closet

Room amenities

Clothes rack

Pool and Spa

Pool towels
Deluxe Ocean View Queen
Room Type: Double
Room Size: 31 m2
1 Queen bed(s) Bed
Deluxe Ocean View Queen

Food & Drink

Tea/Coffee maker

General

Key card access, Safety deposit box, Ironing facilities, Iron, Air conditioning, Trash cans, Carpeted, Smoke alarm

Media & Technology

Telephone, Flat-screen TV, Cable channels

Bathroom

Bath or shower, Hairdryer, Body soap, Toilet, Bidet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

View

View, Sea view

Bedroom

Linens, Wardrobe or closet

Room amenities

Clothes rack

Pool and Spa

Pool towels
Ocean View Queen
Room Type: Double
Room Size: 31 m2
1 Queen bed(s) Bed
Ocean View Queen

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Sea view
Standard Waikiki View Queen
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed
Standard Waikiki View Queen

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator
Mountain Waikiki View Accessible Queen Bed
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed
Mountain Waikiki View Accessible Queen Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Mountain view
Deluxe Ocean View Accessible Queen Bed
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed
Deluxe Ocean View Accessible Queen Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Sea view
Standard Waikiki View Two Twins
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed
Standard Waikiki View Two Twins

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator
Twin Room
Room Type: Twin
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Sea view
Twin Room
Room Type: Twin
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Mountain view
Ocean View Two Twin Beds
Room Type: Twin
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Sea view
Suite
Room Type: Suite
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Safety deposit box, Ironing facilities

Media & Technology

Cable channels, TV

Bathroom

Hairdryer, Bidet, Free toiletries, Slippers, Bathrobe

Kitchen

Refrigerator

View

Sea view

FAQ's

Is this Waikiki hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Waikiki hotel? 

Check-in time for Waikiki hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Waikiki hotel have a swimming pool? 

Yes, this Waikiki hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Waikiki hotel? 

Best-rates for the Waikiki hotel starts from $319 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Hot Tub, Internet, Kitchen, Laundry with all amenities included. HawaiiVillas pairs each traveler with their ideal accommodation, whether traveling with a group, family, friends, or pets.

Is Waikiki hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Waikiki hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Waikiki hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Waikiki hotel? 

Based on the information reported by the owner or manager, the Waikiki hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Waikiki hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Waikiki hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.